The Three Aspects of Search Engine Marketing Explained

Today, I received an interesting email entitled Back to Basics with SEM from Website Magazine. If you're not signed up, and are a web site owner or search engine marketer, then you need to! (They don't even pay me to tell you that, either...)

Even if you don't want to give away your email address to receive yet another inbox magazine, it's worth taking a look at the Back to Basics with SEM article. With all the anxiety over Google updates, shifts in the landscape of paid search inclusion, and the like, some of the basic definitions are often overlooked.

So, for a 30 second scan-read, or a more in depth 5 minutes of your time, it's worth remembering that SEM is not the same as SEO, and that there are other traffic acquisition strategies out there.

Do Keywords Really Matter?

It seems a bit odd to sit down at the keyboard and write an article on the Keyword Cracker blog which questions whether keywords matter at all, but it's important to look at SEO techniques from every angle.


And that's what keyword research is - an SEO technique.


Generally, keyword research reveals:

• what people are looking for in conjunction with certain key words;
• what specific keywords have brought traffic to a site;
• trends within the browsing community.

Specifically, as a SEO technique, web masters use keyword research to try and find out how to drive traffic to a site that concentrates on a specific niche.


So, it's a traffic acquisition technique, and as such it's not the thing web masters can do to get visitors to their site.


Traffic Acquisition Techniques


Assuming we know that the site is of use, and interest, to the web browsing community as a whole, we don't need keyword research to tell us what to build.


Traffic can come from search engines, and I'd be foolish not to (a) acknowledge and (b) point out that in many cases, Google provides the lion's share of traffic to many web sites that I write for.


But it's neither the only source, nor necessarily the most profitable.


In fact, looking over my Google Analytics statistics, I note several things:

• search engine visitors tend to result in more bounced visits;
• search engine visitors tend to result in lower pages viewed, per visit;
• search engine visitors tend to spend less average time on the site.

So, it's not just about the traffic, but what the visitors that make up that flow of traffic do when they get there.


My most engaged visitors come from other traffic acquisition techniques, such as:

• Twitter, via SocialOomph;
• Twitter, via su.pr (a StumbleUpon service);
• Directly, via word of mouth;
• Directly, via Yahoo! Answers;
• Directly, via Forum posts.

I've yet to test which the most engaged are, but rest assured my findings will make their way onto the Traffic Acquisition blog, and the method on the Test, Track, Traffic blog.


Where does this leave keywords, and keyword research?


Use it to research trends. Use it to estimate interest in a topic, and use it to generate some traffic by way of a test.


Keep an eye on the statistics, see where visitors come from, and what they spend their time doing, and then work what continues to work.


But don't rely on search engines to deliver the lion's share of your customers, even if they do deliver the lion's share of your visitors!

An Introduction to Traffic Research Using Google Tools

One of the questions that  comes up fairly often is 'How do I do traffic research using Google?' People tend to forget that Google isn't just about search, but also about advertising, publishing and revenue generation, too. 


The two main tools that Google provides that can help with traffic research are:

• Google AdWords Keyword Tool
• Google Analytics

 Both of these tools need to be used together; when people talk about traffic research, what they mean is:

• finding traffic
• getting traffic to visit
• holding on to that traffic to make a sale

The Google AdWords Keyword Tool can be used in traffic research to scope out new opportunities (keyword phrases) that will yield visitors. Luckily, it's not as hit and miss as it might sound, as the AdWords Keyword tool provides some excellent comparison and filtering modules.


Tip : When using the AdWords Keyword Tool, look for traffic of around 10k and Low competition, as this is usually the easiest to target.


The other side of the traffic research question is Google Analytics. This is a very sophisticated service that takes a lot of experimentation to master. Luckily, the Traffic Research with Google Analytics  article will give you a head start in unerstanding how to make the most of it.


Key to using these two resources together, however, is in feeding back some of the Analytics results to the AdWords Keyword Tool in order to find new traffic sources. The process for bloggers is described in the article Using Blog Posts for Keyword Research.


In essence, traffic research using Google tools is like having an insight into the mind of potential customers, and is part marketing and part traffic acquisition.

Using Google Analytics and The Google AdWords Keyword Tool Together

As the largest search provider, Google is uniquely placed to help online marketers, content providers, entrepreneurs and business owners research their online market niches. They have even placed the tools to do so at our disposal, so why not make the most of their generosity?

The technical side of Analytics and using AdWords for SEO (search engine optimization) often challenges people who would rather be writing, selling, or out there doing business.

This short article should help to dispel some of those fears, and help the reader get to grips with using these powerful tools to propel online earnings to new heights.

Google Analytics Organic Search

The secret to online success is often said to be traffic. It's like footfall in the real world – a retail outlet on a busy high street is expected to do better than one in a less frequented side street.

However, as in the world of bricks and mortar retailing, online customers will also travel a bit further than the high street if you offer them something special. At the same time, mere visibility is no guarantee of success.

Google Analytics provides a lot of information, but for the purpose of keyword research, only one page is of special interest : the Organic Search page.

It's found on the left hand menu, under Traffic Sources->Sources->Search->Organic. Once a project has been selected, and the right page located, the user is presented with a spreadsheet style page containing several columns.

We're interested in the following:

• Keyword
• Visits
• Pages/Visit
• Average Visit Duration
• Bounce Rate

In essence, we want to find those keywords for which visitors are viewing multiple pages, and spending time on the site, with a low bounce rate. This may only generate five keyword phrases that we can honestly mark down as being of interest, but they're the online equivalent of a warm lead.

That is, they are people who have raised their hand, and volunteered to go the extra mile to find your page. This implies that there may be others who just missed out, stuck to the high street, and found one of your competitors.

These people might have used slightly different keyword combinations which returned pages higher up the search engines indexes (Search Engine Result Pages, or SERPs) than yours; so, how do we find them?

The AdWords Keyword Tool

The AdWords Keywords Tool provides a way to estimate the potential comparative search volumes over a set of generated keywords.

For each keyword or phrase it is given, the tool will look through a database of actual online searches, and match relevant keywords to the initial phrase, and return both the competition for that phrase (in AdWords terms) and the potential search volume that it could capture.

There are a whole raft of filters, and some are useful in certain situations, but for now we just want to get a feel for the market, and so we look at:

• keyword phrase
• competition index
• global search volumes

Analyzing each keyword phrase from the Analytics tool in turn, we want to select a reasonably limited number of phrases and so can afford to be quite selective. Different markets have different thresholds, but a good rule of thumb is to target 'Low' competition keywords with 10k – 100k global search volume figures.

Anything larger than this will be terribly hard to capture, and indicates that the keyword phrase might not be niche enough to be certain of providing a stream of qualified leads.

The keyword phrases can be written into your content as blog posts or article prompts and used to generate traffic towards your web properties. As long as you remember to keep applying the process to discover new keyword phrases, you'll never run short of inspiration or targeted traffic again.

Traffic Research With Google Analytics

Many online publishing platforms have either switched their statistics packages to Google Analytics, or have introduced ways for users to link their Analytics accounts to the publishing platform.


Suite101, for example, no longer retains any statistics or tracking (including keywords) on-site, having moved everyone to their own Analytics accounts some months ago. Squidoo, another large online publishing platform, have followed a similar path, but retain some basic on-site reporting.


Google Analytics itself has evolved (as has the Google AdSense Keyword Research Tool, another firm favorite) and in doing so has become more modern, more minimalist, and considerably more useful.


Google Analytics Reporting Tool


Anyone with a Google account can have access to Analytics. Anyone with a blog, Squidoo Lenses, a web page, or other online publishing platform needs to use Analytics to have any chance of leveraging their online presence.


It's misunderstood, however, by people who look only at the organic keywords as a way to gauge where they should be concentrating their publishing efforts.


Simply targeting the most searched-for keyword phrase that has delivered visitors is slightly missing the point. Yes, it's important, but so is tracking and measuring other statistics.


Using Google Analytics Organic Search Results


The aforementioned report can be found in the menu on the left hand side, under Search->Organic Search. It produces a list of the most frequently used keywords that have delivered visitors to the site, along with the number, and two other vital bits of data:

• the time spent on the site;
• the number of pages viewed (per visitor).

So, why are these important?

Firstly, the time spent is important for sites like Squidoo and Suite101, where advertising provides an important source of revenue.

The number of pages viewed is especially important for Suite101, as it shows which pages (articles) are keeping interest up, and, more importantly why.

Making the most of these two statistics requires that the whole list be exported to CSV, or a similar format, and then some clever sorting applied in a Google Docs spreadsheet.

There are a number of interesting formulae that can be used to weight these, but each reader is likely to want something different from the results, and so they should use their own experience to help filter out the best keyword phrases to target.

A final note - use the keywords to guide content, but don't write around them. Otherwise, you'll only ever have the same list coming back, and it's far better to introduce variety and try to capture fresh traffic.

Paid and Free Traffic Acquisition Models

Traffic acquisition is the method by which you drive traffic to your site. All traffic has to be acquired via some means. It is pointless expecting people to happen on your web site by chance : they will either be referred to it through word of mouth, click on an advert, or be driven to it as part of a bulk traffic campaign.

PPC & Free Traffic Acquisition Models

These are advertising based. We're all familiar with the model - a potential visitor sees an advert, is attracted to the site, visits it by clicking the link, and then converts (we hope) to a customer.

Pay Per Click (PPC) exchanges, of which Google AdSense / AdWords is one, offer the possibility to pay a set price per click. This makes it very easy to manage the total cost of acquiring the traffic. However, competition means that this can be an expensive way to acquire traffic. However, the upside i that the traffic will usually be pretty responsive; and you don't pay if nobody clicks your advert.

Services like Traffic Swarm are great, in that they offer a PPC model, but for free. The way that this works is that you earn credits by visiting other people's sites, which can then be used to display your own advert. It is a little self-serving, but as long as you are offering something original, that is of use to fellow Traffic Swarm users, it can be very effective.

Bulk Traffic Acquisition Models

Bulk traffic is slightly different, in that the cost of acquisition is fixed on the number of visitors generated; regardless of the way that they are generated. So, one could be paying $40 for 1,500 visitors without them having chosen to visit the site at all.

How does this work?

It's easy. A bulk traffic service sells popup, redirected, and search engine traffic. They either pop a site up in a window, redirect traffic from a defunct domain name in a similar business area, or redirect it from search engine results tailored to specific keywords. This means that the quality of the traffic varies, and, more importantly, it's passive traffic.

Crucially, this means that the visitor has not elected to visit the site - they're being forced to do so.

However, this may well work for some - and the low cost CPM (cost per thousand) often makes it worth testing out. The service of choice as far as the KeywordCracker is concerned is Revisitors. They offer a professional service, and deliver exactly what they promise. As always, your mileage will vary depending on how compelling your sales letter is, and the nature of your niche.

CPC and CPM

CPM is the cost per thousand, and is a reasonable measure of the cost of traffic acquisition. It is the figure usually quoted by other online advertising channels. A CPC of five cents is a CPM of $50. This means that, in order to attract 1,000 visitors to your site, using PPC, you will pay $50.

On the other hand, using a bulk traffic service, the cost will be substantially lower. However, remember that PPC visitors have chosen to visit your site, based on your advert copy. Bulk traffic visitors, on the other hand, have had little choice but to land on your sales letter or web site. Subsequently, they may be less inclined to stay, depending on how compelling your offer is.

This will affect the conversion rate. PPC traffic, and fre.e traffic that is sourced from search engines or advert based services will offer a higher conversion rate than bulk traffic, but bulk traffic can produce very quick results if it is correctly targeted.

And that's one of the reasons we use Revisitors - they offer the possibility to target the bulk traffic to offer the best chance of traffic conversion at a very low cost of acquisition.