Showing posts with label analytics. Show all posts
Showing posts with label analytics. Show all posts

Monday, September 30, 2013

What Encrypting Search Terms Means for Keyword Research - The Death of SEO As We Know It?

So, Google (in the name of end to end security) now encrypts all our searches. I'm going to jump straight in and get all technical so that you understand what it means for Keyword Cracker, as well as anyone else involved in SEO.

It's not pretty, I warn you.

Anyone who has, as their remit, the responsibility to match keyword terms to landing pages will, as of this Google update, be unable to fulfill that responsibility as a basic Google user. Other search engines, making up a smaller proportion of traffic are, for now, differentiating by not adopting the same practice but may well follow suit.

That said, here's the science. In order to tell you what keyword terms have been used to find your page, services (like Google's own Blogger platform, Squidoo, Analytics, StatCounter etc.) check the referring URL, and extract keywords from the query that was used to get the SERPs (Search Engine Result Pages).

Removing that by encrypting the URL, means that those terms are lost forever. That's it. There's no room for anyone to say "Yes, but..." and come up with a technical solution based on search.

SEO that relies on knowing what keyword terms brought in a visitor, and what they did next, will fail.

No longer can you say that 'how to defrag my hard drive' is the keyword phrase to target, because it results in a 15% conversion, based on the visitor path (visitor flow) through your site. You just won't know, because Google won't tell you.

It also means you can't keyword fish. Remember that technique? Putting up pages on high value / high traffic sites like Squidoo in order to capture keyword phrases? Doesn't work any more.

In-site search is still going to throw up some good results, but that doesn't mean that every landing page should be a Google-esque search form, just in case you had that in mind. By all means promote your in-site search boxes, though, to make it easier for visitors to find the good stuff, just avoid asking 'What did you come here for today' like some over-effusive shop assistant.

'Cos it probably might not work.

Also, promote your tag clouds, and - even better - get the tag cloud involved in the sales funnel so you can see what's on your visitor's minds. That way, at least you're getting some intelligence that is based on triggers, even if you have to set them in advance.

There's also another swathe of businesses that have just lost out, too - those custom 404 companies that couple expired domain names with knowing what query produced the listing in order to redirect to paying customers web sites.

They're sunk. They can only send the visitor at random, and hope. They've lost their ability to target, along with everyone else.

Now, the good news is that the AdWords data is still available, so we can still spy on what people think are 'good' search terms. We can also hope that Google has maintained a link between AdWords, AdSense and their search data, so that we will be able to research, and infer, search term (keywords) intelligence.

So, the Keyword Cracker isn't dead. Keyword Research isn't a lost cause. SEO hasn't fallen over the edge of a cliff.

But the rules have changed, and we will be forced to work smarter, better, and create higher quality content than ever before as a result. That can only be a good thing for the people who are most important in this discussion - the customers.

Friday, September 6, 2013

Keyword Fishing : Tip for Keyword Research and Analysis

Money Fishing (via SXC)
Keyword Fishing is a technique that is designed to take all of the content that is being created and extract keywords from it that relate to your keyword research project.

It is powerful because it takes its cue from actual keyword data and content producers reactions to that data.

The first thing that you can do is turn Google's AdWords lens on yourself and analyze your own content in the quest for new keyword trends.

If you look low down the list of suggested keywords for your content (using the Google Keyword Planner, for example) you will usually find some long-tail keyword phrases that throw up new keyword pairs that you haven't though of.

There is always the danger that this is a self-referential technique, though, with search lists become more and more narrow as the keyword gene pool is exhausted. To avoid this, it pays to expand the content set to fresh sources of keyword inspiration.

Choosing a Keyword Fishing Source

Whether you want to get a fresh keyword perspective on your niche, or are doing some deep research for an SEO client, it is important to pick sources that reflect the content consumers. These are usually (and in keyword research and keyword cracker terms, exclusively) search users.

So, to get a good feel for their opinion, it is important to use consumer generated content to generate lists of keywords that diligent filtering can pare down to a set of useful phrases.

Such content includes:
  • other people's blogs;
  • comments pages from (open) forums;
  • consumer reviews;
  • services like Yahoo Answers.
There are more, but these should be a good starting point.

Other good sources include Google News results, Bing News results (which now includes Twitter/Facebook) according to C|Net, and even Twitter feeds, providing that the correct filtering has been applied.

How Keyword Fishing Works

Actually doing the fishing is extremely easy. Once the source URL has been identified (and it can be a base URL, or a landing page) an appropriate analysis tool is used to extract the keywords. There are several paid tools out there like SEM Rush and Keyword Spy, but beginners can just use the Google Keyword Planner.

(Keyword Planner has replaced the old AdWords Keyword Tool, and I still have mixed feelings about it!)

The first step is to put the URL into the Google Keyword Planner, in the box labelled 'Your Landing
Google Keyword Planner Options (screenshot)
Page', as shown in the image on the left.

It's important to note that this can be any URL, and that the other two boxes should remain empty unless you have a very good reason to fill them out.

You can use your usual targeting and result list customization options, remembering that your mileage will vary if you limit the result set too much.

After clicking the Get Ideas button, you will be presented with the usual list from which you can pick the keyword phrases that best match your current needs.

How you choose to filter to get the best keywords for your purpose depends whether your focus is traffic, traffic acquisition cost (against value) or ratio of buyers to browsers.

Thursday, August 8, 2013

Serve Your Customers First : Tips for Organic SEO

Before we get into the whole "keyword research as an organic SEO technique" discussion, I suggest you take a moment and think about what you are trying to achieve.

As R L Adams notes in The SEO White Book: "Today, to rank high, Google needs to trust you." The author then goes on to point out that Google's trust is influenced by three key components:

  • age - how long has your domain been online?
  • authority - who else that Google already trusts thinks you are great?
  • content - is the content actually relevant and useful?

Organic SEO is only really concerned with the last of these - the content. However, your authority measure will be affected by the way that you link back to your top level domain (or whatever you're trying to attract customer attention towards) and the keywords that you use in promoting it to their readers.

This last assumes that you are attempting to increase authority using researched backlinking from a higher-authority site identified by its Google PageRank, and is not in the scope of this article.

What is in scope is the organic keyword research that leads to the content used for promotion, be it on-site or off-site. And key to that process is the mantra : Serve Your Customers First.

Author Avinash Kaushik echoes this sentiment in Web Analytics 2.0 : "...if you know the source of your traffic, you can strongly infer what kinds of people are coming to your web site..."

Kaushik then goes on to reinforce this idea by pointing out that "[organic traffic] accounts for an outsized percentage of its [website traffic] multiple conversions." The book sees PPC and organic SEO as two sides of the same coin, and I tend to agree that if you have both you will reap the rewards.

However, much can be achieved by deploying organic SEO on its own, as long as you start with your customers. To do that, you'll need to dig into the traffic stats, and uncover the actual search terms that are bringing traffic to the site.

You'll begin to note that there are certain combinations of keyword phrase with action phrases that lead to sales, whereas there are some common 'research only' phrases that might bring traffic, but with a very low conversion rate.

One of the easiest ways to start making organic SEO pay its way is by using keyword research to identify keyword phrases that are already bringing in traffic, and capture an additional portion of that segment of the market that are also ready to buy.

If you can leverage your keyword research to achieve that, then you will be able to boost sales, reduce your traffic acquisition costs, and help promote your authority to Google. All of which ought to push you yo the top of the pile, ready to serve your customers better with higher quality content and relevant product offerings.

Wednesday, July 31, 2013

The Future of Organic SEO

I logged into my Google AdWords account the other day, and got a bit of a shock - it seems that Google is retiring their External Keyword Tool, and haven't really provisioned a replacement.

I mean, there's the Kayword Planner, but that really isn't as easy to use or as powerful as the Keyword Tool was.

Now, this article isn't going to tell you what to use instead, because there aren't really any good free replacements. If you liked the Google AdWords Keyword Tool (External) then you're going to have to put your hand in your pocket and pay for Wordtracker, or similar.

They're not paying me to say that - I mean it - but bear with me a moment, because ... it may not matter!

Recently, Wordtracker's own Mike Mindel was asked his opinion of the withdrawal of Google's tool by Brent Hodgson from Keyword Blueprint. Mindel's reply reinforced the Wordtracker line that Google's toolchain is strongly oriented towards PPC, and is, at best, inadequate for organic keyword research anyway.

And there's the rub - SEO and keyword research are as important as they ever were, but the approach needs to change. In my opinion, Mindel is only half right. Wordtracker and tools like it are only half of the answer.

It's nice to see what people are searching for, but the context shouldn't be weighted towards the volume of search requests for a two, three or four word phrase. It should be weighted towards the content that they end up looking at when they deploy those keywords in a search.

Let's trust Google to return the best quality results, while we use tools to see what keyword phrases led them to those results.

The new face of SEO is going to be (if it isn't already) geared towards creating quality content first, and then looking at the numbers later. And guess what? Google's got a tool for that; it's called Google Analytics, and my take is that a combination of content testing, post-publication tracking, and analysis of Google Analytics reports is likely to be more productive for organic SEO than the AdWords tool ever was.

Either that, or HitBox (a web counter and analytics tool from the 1990's) is going to make a comeback.

Tuesday, July 31, 2012

Tip for using Advanced Segments in Google Analytics

Despite the fact that many people are experiencing a drop-off in their keyword data in Analytics, due to the volume of (not set) and (not provided) results, which are in turn caused by logged-in Google account holders performing searches, keyword research remains very much a useful part of the daily Analytics routine.

To avoid getting results that are clouded by lack of keyword data, Advanced Segments can be used to filter out the (not set) and (not provided) results. The process is simple:

  1. click the 'Advanced Segments' button at the top of the page;
  2. on the next page, click 'Add Segment' - it's on the right hand side, under the box of 'Custom Segments';
  3. for the first filter, select 'Exclude', and look for 'Keyword' in the green box;
  4. type (not set) in the text edit box;
  5. click 'Add OR Statement' and repeat the steps to add (not provided);
  6. click 'Save Segment' - you will also have to enter a name!

The segment will then be applied, and only the data with meaningful keyword values set will be shown. If other filters are being applied, they must be removed. If that creates an issue (i.e. if you want non-bounce traffic) then you will need to add the filter conditions to the 'KW' filter that you have just created.

Top tip : these filters can also be used to target specific traffic profiles by Keyword - Keyword Cracker subscribers will already have received a specific how-to for using Advanced Segments for Keyword Research!

Monday, May 14, 2012

Why is Knowing the Landing Page Important for Keyword Research?

Sometimes knowing the keyword phrase that has brought in traffic isn't enough - especially if you happen to have a lot of fairly diverse content on the same web property.


Sites that are essentially marketing funnels (see Leveraging the Marketing Funnel) will have the worst issue when looking at keyword phrases in isolation, since the net is cast especially wide at first in the hope of bringing in qualified leads among a wide range of visitors.


If you are already getting keyword traffic reports from Analytics - or an equivalent service - on a regular basis, pull one up and look for an entry with a high Bounce or Exit rate.


(If not, the article How to Use Google Analytics Daily Reports for Keyword Research may well be of interest!)


What Does a High Bounce Rate Tell Me?


On it's own, nothing, sadly. The trap that many new Analytics users fall into is assuming that a keyword phrase that has a high number of incoming visitors, but an equally high bounce rate denotes traffic that falls into one of two categories:

  • Mis-targeted (i.e. content not related to keywords) or;
  • Not interested by the content.

In fact, the visitor who has used the keyword phrase may well fall into a third camp - interested in the content that the site has to offer, but has fallen into the site on a page that doesn't happen to contain that content.


Asking Google Analytics to reveal the landing page as well as the keywords also adds a third metric - the Exit Rate.


Keyword Phrase, Exit Rate, Bounce Rate, Landing Page


The accuracy of keyword research often depends on knowing what the visitor is actually interested in, rather than just guessing from the keyword. 


This is very important when using Google Analytics, as the Bounce Rate on its own may well not be a reflection of the site as a whole, but the validity of a specific page. This page could fall into one of several categories, for example:

  • poor content - needs rewriting;
  • mis-matched content - needs rewriting;
  • no clear call to action - needs rewriting;

Of course, the page could be slow to load, or not load at all - typically looking at the Average Time on Page (all zeros shows no engagement at all) alongside the Bounce Rate and Exit Rate will help to diagnose these pages.


Otherwise, it should be obvious from looking first at the page, then at the keywords that delivered traffic to the page, and then at the metrics, what the problem is.


Sometimes a page with a reasonably high PR (Page Rank) that appears in the SERPs (Search Engine Results Pages) above other more relevant ones, does so because a keyword phrase is quite precise, and has been matched with a reference to the more-relevant content.


More often that not, however, it's a case that there's a high Bounce Rate and/or High Exit Rate coupled with a low Average Time on Page which indicates poor or mis-matched content that needs to be rewritten.


However, it's important not to do anything without confirming the trends by analysis, as the article Using Google Analytics to Improve Stickiness and Engagement explains.

Thursday, May 3, 2012

Why the Geographic Source of Traffic Matters to Online Marketers

A lot of filtering options are available in Google Analytics, but one that is often overlooked is the ability to sort, filter, and order by geographic location.
This can be applied in a number of ways:
  • Country
  • City
  • Continent
  • Region
It's certainly interesting, but is it useful? In fact it's more than that. Knowing the geographic source for keyword (and content) traffic can be vital to making a sale.


For Whom is the Geographic Source Important?


While knowing where the traffic comes from can be important for any online marketer, it is of particular importance to affiliates. Let's use Amazon as an example.


The web sites Amazon.com and Amazon.co.uk stock different products, with different prices, ship to different locations and have different affiliate schemes.


If visitors to a specific page come from one geographic reason, and are confronted by products, spellings, and terminology that they are not familiar with, then there is a risk that the sale will be lost.


More than that, they may not even be able to buy the product and have it shipped, or they may be directed to another web site. Either way, the sale is lost to the affiliate.


Targeting pages (content) to specific geographic markets based on specific keyword trends for that geographic location enables marketers to promote the right products, using the correct affiliate account, to the right visitors.


In addition, brands and brand names may also be different. This helps keyword targeting to specific brands; the more niche the better, as people often type specific brand and model names into search engines.


Finally, once the geographic segment is known, and content has been created to fit each demographic, the online marketing strategy can follow it. For example, Twitter can be used to schedule tweets designed to be released at times that are appropriate for the target market.


All of the above needs some research, which is where Google Analytics comes in.


Segmenting Search Traffic by Location


The best way to view this relationship is to select a relatively small time window (say one week to one month) and then access the Demographics filter from the left hand main menu in Google Analytics.


The Location filter can be found under the Audience tab on the main menu.


The Demographics option needs to be selected, and then Location clicked.


Selecting the Location Filter from the
 Left Hand Menu in Google Analytics
As can be seen in the screen shot, the map will then light up with different shades of green indicating the global results returned for each location.


The actual lcoations that return these visitors are then listed below the map, in the usual results pane in the Google Analytics system.


The usual column headings can be found here - page views, time spent, bounce rate and so on - but this is only half the story.


To get the keywords, it is also necessary to add them as a Secondary Dimension.


To do this, the 'Secondary dimension' button is clicked.


From the resulting menu, the Traffic Sources option needs to be selected.


Underneath that, are a number of options, but for keyword research, the Keyword option is the most useful.


Selecting the Keyword Secondary Filter
from the Results Toolbar in Analytics
Having selected the Primary and Secondary Dimensions, the user then needs to sort the keyword list  based on the metric that most interests them.


One interesting metric is likely to be the Bounce Rate, as a high Bounce Rate could indicate that the geographic targeting needs to be adjusted.


This can be spotted by the presence of two identical keyword phrases, each with different source locations. If one has a Bounce Rate that is significantly higher than the other, then that may indicate that different content should be created for that specific keyword.


This is just one of the ways in which geographic tools in Analytics can be used to hone the marketing message, and is a very interesting and valuable aspect of keyword research.

Tuesday, May 1, 2012

An Introduction to Traffic Research Using Google Tools

One of the questions that  comes up fairly often is 'How do I do traffic research using Google?' People tend to forget that Google isn't just about search, but also about advertising, publishing and revenue generation, too. 


The two main tools that Google provides that can help with traffic research are:

  • Google AdWords Keyword Tool
  • Google Analytics

 Both of these tools need to be used together; when people talk about traffic research, what they mean is:

  • finding traffic
  • getting traffic to visit
  • holding on to that traffic to make a sale

The Google AdWords Keyword Tool can be used in traffic research to scope out new opportunities (keyword phrases) that will yield visitors. Luckily, it's not as hit and miss as it might sound, as the AdWords Keyword tool provides some excellent comparison and filtering modules.


Tip : When using the AdWords Keyword Tool, look for traffic of around 10k and Low competition, as this is usually the easiest to target.


The other side of the traffic research question is Google Analytics. This is a very sophisticated service that takes a lot of experimentation to master. Luckily, the Traffic Research with Google Analytics  article will give you a head start in unerstanding how to make the most of it.


Key to using these two resources together, however, is in feeding back some of the Analytics results to the AdWords Keyword Tool in order to find new traffic sources. The process for bloggers is described in the article Using Blog Posts for Keyword Research.


In essence, traffic research using Google tools is like having an insight into the mind of potential customers, and is part marketing and part traffic acquisition.

Saturday, April 21, 2012

Traffic Research With Google Analytics

Many online publishing platforms have either switched their statistics packages to Google Analytics, or have introduced ways for users to link their Analytics accounts to the publishing platform.


Suite101, for example, no longer retains any statistics or tracking (including keywords) on-site, having moved everyone to their own Analytics accounts some months ago. Squidoo, another large online publishing platform, have followed a similar path, but retain some basic on-site reporting.


Google Analytics itself has evolved (as has the Google AdSense Keyword Research Tool, another firm favorite) and in doing so has become more modern, more minimalist, and considerably more useful.


Google Analytics Reporting Tool


Anyone with a Google account can have access to Analytics. Anyone with a blog, Squidoo Lenses, a web page, or other online publishing platform needs to use Analytics to have any chance of leveraging their online presence.


It's misunderstood, however, by people who look only at the organic keywords as a way to gauge where they should be concentrating their publishing efforts.


Simply targeting the most searched-for keyword phrase that has delivered visitors is slightly missing the point. Yes, it's important, but so is tracking and measuring other statistics.


Using Google Analytics Organic Search Results


The aforementioned report can be found in the menu on the left hand side, under Search->Organic Search. It produces a list of the most frequently used keywords that have delivered visitors to the site, along with the number, and two other vital bits of data:

  • the time spent on the site;
  • the number of pages viewed (per visitor).
So, why are these important?

Firstly, the time spent is important for sites like Squidoo and Suite101, where advertising provides an important source of revenue.

The number of pages viewed is especially important for Suite101, as it shows which pages (articles) are keeping interest up, and, more importantly why.

Making the most of these two statistics requires that the whole list be exported to CSV, or a similar format, and then some clever sorting applied in a Google Docs spreadsheet.

There are a number of interesting formulae that can be used to weight these, but each reader is likely to want something different from the results, and so they should use their own experience to help filter out the best keyword phrases to target.

A final note - use the keywords to guide content, but don't write around them. Otherwise, you'll only ever have the same list coming back, and it's far better to introduce variety and try to capture fresh traffic.